Free Shipping anywhere in New Zealand!

FAQ’s

Q. Is there a limit to the number of letters on a name label?

A. We can print up to 30 characters on a label

Q. What colours are the labels and the fonts?

A. All labels are white and you can choose from four font colours – Black, Red, Blue or Green.

Q. What can I use labels for?

A. Labels are ideal for marking clothing and possessions for pre-schoolers, students, sports teams, hospital patients, rest home residents and more!

Q. How quickly should I expect my order?

A. Often we can despatch your order within 48 hours of receiving payment, however orders can take up to 5 working days to be delivered throughout New Zealand, rural deliveries may take longer. If you have an urgent order, please give us a call and we will do our best to accommodate you.

Q. What are the delivery charges?

A. Delivery in New Zealand via NZ Post is free of charge. Delivery via courier is an additional $5.

Q. How do I order?

A. Ordering is simple, and can be done a number of ways. You can call or email orders using the details on the contact page, or for the quickest and easiest way to order please use our online Place an Order service.

Q. How can I pay for my labels?

A. We accept payment via cheque or bank transfer.  If you use our online ordering form, you will receive bank transfer instructions.

Q. What quantities can I order?

A. You can order quantities of 25, 50, 100, 200 labels. We can happily print more if required – contact us for a quote.

Q. Does the printing fade?

A. There have been no reports of labels fading after regular machine and industrial laundry processes over the normal life of a garment.

Q. Can the iron on label be removed?

A. The adhesive is intended to make a permanent bond with the garment and cannot readily be removed.

Q. Does it matter what material the iron on labels are attached to?

A. No, as long as the material can withstand a moderately hot iron long enough to fuse the adhesive in the label. Care is required on elastic bands and fluffy fabrics.